Payments Addendum
1. Scope
This Payments Addendum applies to fees you pay ServQore LLC for website setup, recurring hosting subscriptions, and domain registration or transfer charges collected through Stripe Checkout or the Stripe customer billing portal. Stripe, card networks, and financial institutions impose separate terms that also apply.
ServQore is not your payment processor for transactions between you and your own customers. We do not provide Stripe Connect accounts or collect payments on your behalf except under a separate signed order form.
2. Billing Structure
Standard ServQore checkout includes:
- A one-time setup fee shown before payment
- A recurring subscription on a monthly or annual cycle
- Optional domain charges at registrar cost when you add registration or transfer at checkout
Stripe Checkout displays all charges before you authorize payment. Subscriptions continue to renew until canceled through the Stripe billing portal or by emailing support@servqore.com.
AUTORENEWAL NOTICE: Your subscription will automatically renew at the end of each billing period at the then-current rate unless you cancel before the renewal date. You will be charged on each renewal date using the payment method on file. Cancellation takes effect at the end of the current paid billing period. See our Refund Policy for refund rules.
3. Authorization and Payment Method
By completing checkout, you authorize ServQore and Stripe to charge the payment method on file for fees, taxes, and other amounts due. You are responsible for keeping billing contact information current and ensuring your payment method remains valid.
4. Domain Fees
Domain registration, transfer, and premium surcharge fees are charged at cost to the registrar or registry. These fees are non-refundable once paid. If you request a refund under our 30-day guarantee, domain fees are excluded and ServQore may retain ownership of domains registered on your behalf unless otherwise agreed in writing.
5. Failed Payments and Suspension
If a recurring charge fails, we may retry according to Stripe's dunning settings, notify you by email, and suspend hosting or related services after a reasonable grace period if payment is not resolved. Suspension does not eliminate amounts owed for the current billing period unless required by law.
6. Refunds and Disputes
Refunds are governed by our Refund Policy. If you dispute a charge with your card issuer, contact support@servqore.com first so we can attempt to resolve the issue directly. Chargebacks may result in account suspension pending investigation.
7. Price Changes
We may change subscription pricing with advance notice. Price changes generally apply at the start of your next billing cycle after notice, unless otherwise stated or required by law.
8. Taxes
Prices may exclude applicable sales, use, VAT, GST, or similar taxes unless stated at checkout. Where required, Stripe will calculate and collect tax based on your billing address.
9. Prohibited Payment Activity
You may not use ServQore checkout or billing features for unlawful, deceptive, or fraudulent activity, including payment laundering, sanctions evasion, chargeback fraud, or misrepresentation of your business identity.
10. No Financial, Legal, or Tax Advice
ServQore is not a bank, money transmitter, payment card network, tax advisor, accountant, or law firm. Payment features are business software tools, not financial, legal, accounting, or tax advice.
Related documents: Legal Center, Terms of Service (Section 3).